Privacy Policy

Privacy Policy

Magusaekspert OÜ (the official importer of Frownies in Estonia, hereinafter "Frownies Eesti") is committed to protecting the personal data of its customers and users. With this in mind, we have published this privacy notice to help you understand how and why we collect, use, disclose, transmit and store the personal data of our customers. Our activity on the internet complies with all the appropriate practices, the relevant regulations of the European Union and the laws of the Republic of Estonia. Please take a few minutes to familiarise yourself with our privacy policy.

Collection and Use of Personal Data
Personal data are data that Frownies Eesti collects in the performance of contracts entered into with natural persons or in order to contact such persons.
Loyal customer personal data may be collected in the following ways:
• when you give your contact details (including your name, personal ID code, postal address, phone number, e-mail address, preferred contact method) on our website or elsewhere (e.g. in retail shops)
• by means of cookies or through your customer account when you use our website
• when you store your contact details or purchasing preferences when placing an order or making a purchase in our e-shop (Frownies Eesti may ask you to provide personal data and other personal information. Such personal data may include the name, address, postal code, e-mail address, phone number, and other data.)

Use of Collected Personal Data
By using the collected personal data, Frownies Eesti can inform its customers about new products and marketing campaigns. Customers who do not wish to receive our newsletters or notifications about products that might be of interest to them, may unsubscribe from the mailing list at any time. We use the collected personal data also to deliver goods and fulfil our contractual obligations towards our customers.

To better serve our customers, Frownies Eesti may disclose information about individual users to third parties who provide services to Frownies Eesti and have contractually committed themselves to keeping the information received confidential. Such third parties are, for example, our partners entrusted with the transport of goods sold in our e-shop.

Personal Data Protection

Frownies Eesti takes all precautionary measures (including organisational, technical and physical safeguards) to protect the personal data of its customers. Only authorised persons have access to personal data for the purpose of altering and processing of data.

Security
All personal data that customers provide when visiting the Frownies Eesti e-shop and making a purchase there are treated as confidential information. The encrypted data transmission channel used with the banks ensures the security of the buyers' personal data and bank details.

Terms and Conditions of and Amendments to the Privacy Policy
By starting to use our website or by applying for a loyal customer status you confirm that you have familiarised yourself with the present terms and conditions and agree to them. Frownies Eesti reserves the right to amend the general terms and conditions of this Privacy Policy, if necessary, informing all loyal customers thereof.
If you have any questions or concerns about our Privacy Policy or data processing, please contact us at info@frownies.ee.